Privacy Policy

Purpose

Caring Crew is committed to respecting the privacy of visitors to the Caring Crew website. The only information that this website collects from public users is:

  1. An email address whenever an email is sent to the Webmaster for the purpose of allowing an email response to any questions / comments received by the Webmaster. Beyond that purpose, the email address is not shown, given or provided to any third parties.
  2. Information related to potential employees applying for jobs within the organisation. The organisation does not use this information for any other reason than vetting potential staff and inviting relevant people to interview. As an option an application form is available for download and completion.
  3. Information submitted by people seeking information about care for themselves, families and/or other stakeholders, such as people who legally manage their affairs or Lasting Power of Attorney’s, etc.

Some of our websites link to other sites created and maintained by other public and/or private sector organisations.

These links are provided solely for your information and convenience. When you link to an outside website, you are leaving the Caring Crew website and our information management policies no longer apply.

If you have any questions or concerns, please don’t hesitate to contact us. Please write to Caring Crew, Springfield Lodge, 53 March Road, Wimblington, Cambridgeshire, PE15 0RW

Introduction

Caring Crew protects the privacy of your personal health information based on the requirements of the Information Commissioner’s Office, the Data Protection Act 1998 and considers the new requirements, in GDPR.

Caring Crew informs you of the personal health information that is collected, and the safeguards in place to protect your personal information to the levels required by legislation.

What is personal health information?

Personal Health Information includes your name, address, gender, age, and includes your health status and care needs. It may include other health information collected, which is required for the purposes of providing care to you.

Your Privacy Rights:

Your right to access your information

You have the right to access the personal health information contained in your record. You also have the right to have this information corrected in your record. You also have the right to change or remove your consent.

Your right to voice your concerns

If you believe any of your privacy rights have been breached in any way, you may contact the Information Commissioner’s Office on 08456 30 60 60, or via their website: http://www.ico.gov.uk

Your right to know how Caring Crew collects your information

The knowledge and consent of the individual are required for the collection, use or disclosure of personal information, except where defined by law. Caring Crew will identify the purposes for which it collects personal information and will obtain consent prior to the time the information is collected.

Your right to know how Caring Crew uses your information

Caring Crew collects, uses and shares, with other health care providers involved in your care, personal and health information for the provision of home health, care and support services.

Contact Us

If you have any questions regarding the Caring Crew privacy policies, access to your record, correction of information, or if you have a privacy complaint, you may contact the local Privacy Officer at:

Caring Crew, 30 St John’s Street, Peterborough, PE1 5DD or telephone 01733 264113.